General Manager
Marshall TPS Exeter
Competitive basic salary | 25 days’ annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.
Full-time | 45 hours per week, Monday to Friday
Lead from the front with one of the UK’s most respected automotive groups.
At Marshall TPS Exeter, we’re offering an exciting opportunity for a General Manager to join our leadership team. You’ll play a pivotal role in the success of our store, ensuring high performance, driving profitability, and fostering an outstanding colleague and customer culture.
In this role:
- Provide leadership and direction to a team comprising a Sales Manager, Warehouse Operatives, Sales/Customer Service Reps and Drivers
- Ensure the branch achieves optimum market penetration by maximising sales of parts to trade and retail outlets
- Achieve the highest level of customer care and satisfaction for the branch at all times
- Manage parts stock levels and keep debtors to a minimum
- Ensure the accurate and timely completion of all department administration and operational data
- Develop a marketing and publicity strategy to promote all products and services effectively
- Brief the team regarding department objectives and give regular feedback on achievements
- Develop and maintain a professional working relationships with representatives from VWG/TPS
- Ensure the systematic recruitment, induction, and performance management of all department employees and aim to stabilise staff turnover by leading a motivated, productive and rewarded team
We're looking for:
To be successful in this role, you will be an experienced parts professional with leadership experience, from either a franchised dealership or a retail parts business. In addition to you experience, you will demonstrate the following skills:
- Strong leadership skills with the ability to motivate a team
- Someone who has a customer focused mindset, with the drive to achieve high CSI scores and build long-term loyalty.
- Someone with good problem-solving skills and an analytical approach to data, forecasting and performance management.
- Most importantly, a role model who lives and breathes our values.
About us:
At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.
We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.
What will we offer you for your commitment to us?
- Performance rewards: Competitive bonus scheme, based on multiple achievable elements.
- Full tailored training: We will provide a selection of digital learning, some chosen by us to prepare you in the best possible way for your role, as well as some chosen by you for your continued development.
- Career development: Ongoing manufacturer training and development pathways across the Group.
- Financial security: Life insurance, contributory pension.
- Exclusive perks: Discounts and rewards via a dedicated employee platform.
At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. This includes promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.