ERSpecialist
Marshall Motor Group
Basic salary up to £44,000, depending on experience; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.
Full-time | 40 hours per week | Monday-Friday
Drive your automotive career with a brand that’s known for more than just great value.
At Marshall Motor Group, we’re seeking an Employee Relations Specialist to join the HR team and provide specialist employee relations support to managers and colleagues across the business.
You'll have the opportunity to get involved in the full spectrum of ER casework, and work with a multi-skilled and supportive team. We ensure our service epitomises the Marshall culture & values, meets compliance requirements and supports business objectives.
This role reports to the Head of HR Operations and will be a hybrid working pattern with two days per week based from our Head Office in Milton Keynes. Due to the nature of our business, you may be required to work across our other business entities.
In this role:
- Provide specialist advice and solutions on all employee relations matters to a range of managers and people across the business – ensuring this support epitomises the Marshall culture & values, meets compliance requirements and delivers business objectives.
- Line manage an HR Advisor - providing guidance, coaching, and development support
- Coach line managers to improve their capability to independently manage their people and change situations for the better
- End to end case management of ER cases and organisational change, including managing all relevant correspondence and maintaining up to date people files and the case management system.
- Drive continuous improvement through ways of working, policies, processes and the education and upskilling of managers and colleagues
- Work on projects to improve our ER service and reputation across the business.
- Use data to create ideas and start conversations around our ER climate.
We're looking for:
- A passion for employee relations and coaching managers to reach the right outcome.
- Strong, all round employee relations experience covering conduct and capability (e.g. disciplinary, grievance, absence, family related leave, flexible working, performance and organisational change (i.e. redundancy and TUPE).
- Proactive approach to employee relations, with an ability to work at pace and manage a varied caseload.
- Good experience in building and sustaining effective relationships remotely at all levels
- Proven knowledge of employment legislation and its application into people policies and processes
- Good awareness and understanding of people wellbeing and initiatives to support this
- Assertive, resilient and comfortable working at pace
- Customer and service focussed, and confident in using data to drive this.
About us:
At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.
We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.
In return to your commitment to us, we will offer you:
- Career development: Succession planning, with Constellation Automotive leadership training.
- Financial security: Life insurance, contributory pension.
- Exclusive perks: Discounts and rewards via a dedicated employee platform.
- Referral bonuses: Up to £2,000 for successful referrals.
At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.